One connected platform for modern functional medicine care.
Explore how CaelaraHealth connects patient engagement, care delivery, practice operations, and provider-reviewed AI support in one secure, accessible workspace.
Focused workspaces
The right portal for each part of the care relationship.
CaelaraHealth separates care delivery, patient participation, and practice operations so each person sees a workspace shaped around their responsibilities. That separation helps solo providers and lean teams stay focused without placing every control in one crowded interface.
The Care Team Portal centers patient context, visits, messages, plans, notes, documents, and follow-up. The Practice Admin Portal keeps packages, billing, team access, scheduling controls, security settings, and discovery operations in an administrative workspace. Patients receive a calmer portal for their own care, while practice-specific discovery experiences remain separate from established patient records.
- Care Team Portal for providers, health coaches, and authorized care-team users
- Practice Admin Portal for operational, billing, package, and access controls
- Patient Portal for intake, visits, messages, plans, education, and documents
- Practice-specific discovery experiences that do not create a generic public booking path
Secure messaging
Portal-first communication with clearer boundaries.
Secure messaging keeps care conversations inside the authenticated portal instead of spreading clinical detail across ordinary email. Patients and care-team members can follow a shared thread while access remains connected to the active practice relationship.
Practices can organize general, care-team, and priority pathways, apply package-aware messaging access, and keep administrative contact routes appropriately restricted. Minimal email notifications can let someone know that a message is waiting without placing the care conversation in the notification itself. Realtime updates help conversations feel current while the protected record remains the reliable source of truth.
- Threaded patient and care-team communication
- Package-aware messaging access and non-urgent communication boundaries
- General, care-team, and priority routing where configured
- Minimal email notifications that return users to the secure portal
Scheduling and reminders
Practice-controlled scheduling that stays connected to the visit.
Availability, visit types, patient scheduling, and reminders belong in the same workflow as the care being scheduled. CaelaraHealth gives practices control over when and how visits can be booked without separating the appointment from the patient workspace.
Providers can manage their own availability where permitted, while practice administrators control practice-wide scheduling rules. Patients can see appropriate scheduling options, and visit reminders support preparation and arrival. Waiting-room notifications help care teams know when someone is ready. The same foundation supports individual appointments, group visits, rescheduling, and time-zone-aware presentation where those workflows apply.
- Provider self-service availability where permitted by the practice
- Practice-admin-controlled visit types and practice-wide booking rules
- Patient scheduling, reminders, rescheduling, and waiting-room status
- Individual and group visit workflows
- Time-zone-aware scheduling context
Native video visits
Virtual care that feels like part of the platform.
CaelaraHealth uses native in-platform video visits so patients and care teams can move from a scheduled appointment into the visit without being sent through an unrelated meeting product. The experience connects waiting-room status, visit context, and follow-up in one place.
Patients receive a direct join experience, authorized care-team members can host visits, and approved discovery guests can join through the practice-specific discovery flow. Where enabled, live captions and transcription support accessibility and documentation workflows, with provider review remaining central. CaelaraHealth does not represent ordinary video visits as retained audio or video recordings.
- Patient waiting room and care-team host controls
- Practice-specific discovery guest joining
- Live captions and transcription support where enabled
- Accessibility-oriented controls connected to scheduling and visit follow-through
Builder system
Builders that shape the way your practice delivers care.
Every practice has its own care model. CaelaraHealth Builders turn that model into reusable, structured workflows instead of forcing providers to recreate the same plan, program, package, or intake from scratch for every patient.
The Care Plan Builder organizes patient-friendly recommendations and phases. Education Program Builder supports guided learning between visits. Package Builder connects pricing, access, visits, and entitlements. Guided initial intake collects structured patient context, while reusable snippets provide reviewed starting points for plans and communication without replacing provider judgment.
- Care Plan Builder and Education Program Builder
- Package Builder for pricing, visits, messaging access, and entitlements
- Guided initial intake for structured patient context
- A reusable Snippet Library for reviewed starting points
Packages, payments, and credits
Cash-pay operations connected to care access.
Package-based care works best when the offer, payment, visit access, messaging access, and ongoing relationship stay connected. CaelaraHealth gives practice administrators a dedicated place to shape packages and understand what each patient can access.
Payment schedules, status tracking, and discount codes help practices manage package-based care during private beta. Package entitlements can govern visits and messaging access. A unified usage-credit approach keeps variable services such as AI drafts and transcription visible to the practice. Billing, package, and credit controls remain in the Practice Admin experience rather than the clinical workspace.
- Package pricing, entitlements, visit access, and messaging access
- Payment schedules and status tracking
- Practice-managed discount codes
- Practice-admin-only billing, package, and usage-credit controls
Documents and follow-through
Keep the work between visits visible.
Longitudinal care depends on what happens after the appointment. CaelaraHealth keeps documents, intake responses, care plans, education programs, and reminders close to the patient relationship so next steps are easier to find and follow.
Uploaded files move through safety checks before they are made available in protected workflows. Care-team users can review relevant documents and submissions, patients can return to published plans and education, and chart reminders help the practice keep follow-up from disappearing into a separate task system. Patient activity gives the care team useful context without turning engagement into a public scorecard.
- Protected document uploads with file-safety checks
- Guided initial intake and provider review
- Published care plans and education programs
- Chart reminders and patient follow-through context
Care-team and health-coach workflows
Support behavior change without blurring clinical responsibility.
Health coaches and other authorized care-team members can reinforce provider-approved plans, share education, communicate securely, and keep follow-up visible. Their access supports collaboration without suggesting that coaching replaces licensed clinical care.
Secure messages, care-team visits, patient reminders, education progress, and documented coaching goals help authorized team members support the work between provider appointments. Coaches can document goals, barriers, progress, and suggested follow-up for provider review. The licensed provider owns the clinical care plan and publishes patient-facing updates. Coaches do not diagnose, prescribe, change medications or supplements, independently modify treatment, or interpret or order labs.
- Provider-approved care-plan and education support
- Secure messages and care-team visits
- Patient reminders and education progress
- Clear escalation paths and scope-aware permissions
Provider-reviewed AI
Draft support that leaves decisions with the provider.
CaelaraHealth uses AI selectively to reduce blank-page work and help providers organize information. Support is draft-first: the provider sees the output, reviews its context, and decides whether it should be edited, used, or discarded.
AI workflows can assist with message drafts, documentation support, summaries, education language, and care-plan wording. They are not designed for autonomous diagnosis, autonomous treatment, prescribing, independent lab interpretation, or unsupervised clinical decision-making. Patient-facing material remains under provider control and approval.
- Message and documentation draft support
- Summaries and care-plan language support
- Provider review and approval before patient-facing use
- No autonomous diagnosis, treatment, prescribing, or lab interpretation
Security and accessibility
Trust and access are part of the workflow.
CaelaraHealth is designed around HIPAA- and ADA-aligned workflows for U.S. practices. Secure portal-first communication, role-aware access, and audit-aware actions help practices handle sensitive work with clearer boundaries.
Accessibility is carried through keyboard-friendly controls, visible focus states, readable contrast, and caption and transcription support where enabled. The product follows WCAG-aligned practices where applicable while continuing to improve through review and testing. Practices remain responsible for their own policies, workforce training, access decisions, and lawful use of the platform.
- Role-based access and audit-aware actions
- Portal-first communication for sensitive conversations
- Caption and transcription support where enabled, plus keyboard-friendly controls
- Clear security and accessibility information for evaluating practices
See how CaelaraHealth could fit your practice.
The private beta is built for U.S.-based functional and integrative medicine practices that want fewer disconnected tools and clearer patient follow-through.